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Tag Archive of “customer-satisfaction”

August 14, 2009

iPhone Customer Satisfaction

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A survey by RBC Capital and ChangeWave Research found that 99% of iPhone 3GS customers are satisfied with their phone. Of them, 82% are very satisfied. These numbers are simply astounding; only 1% of iPhone 3GS are dissatisfied. This shows just what kind of force Palm and Android are up against. Palm’s numbers — with 45% very satisfied with their Pre — are excellent, but pale in comparison to Apple’s astronomical customer satisfaction.

(Via Daring Fireball)

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